Security Access Control Systems For Offices

security access control systems

The quest to acquire the best physical security system can sometimes be a bit overwhelming. There are far too many security access control systems available for the choice to be easy. Unfortunately, some of these systems only appear to have all the bells and whistles but offer very little in the way of actual protection. Some companies may find themselves spending a chunk of money on something worthless. Only by careful consideration of the features of the various security access control systems on offer can companies have a better chance of finding real security.

Matching Office Security Requirements

There is never a security solution that will work in every situation. That is the reason why security assessments are necessary. To define the level of control required to secure valuable data and physical assets.

A small office with very little in the way of valuable assets or sensitive information may be able to get away with only simple security systems. For the most basic security requirements, stand-alone systems can be considered. This may consist of only of intrusion alarms, video surveillance cameras, recording equipment and strategically placed lighting. Many of these systems have features which allow the software to dial pre-programmed telephone numbers whenever incidents are detected; all of these, of course, need to be verified as many sensors are prone to false alarms.

Placement of surveillance equipment and detectors need to be where they will most likely deter undesirable activities such as unauthorized access and theft. Thus, in offices, the places where money changes hands are always covered. Points of entry and exit are monitored, as are areas where conditions are most likely to pose risks or dangers to property and personnel. Here you’ll find tips on protecting mobile or home-based offices.

In larger offices, even if there are not much physical assets, there are scores of employees and it is likely that there more sensitive information which needs to be secured. To cope with the increased security requirements, large offices usually have more complex security systems. First off there will be full featured access control systems which may use biometric, near field, magnetic stripe or a combination of different technologies to assign access limitations.

There would be more video surveillance cameras and recording equipment, which would likely be capable of HD image capture, license plate capture and other advanced features. Different types of alarms may be installed such as those that react to glass breakage, motion, temperature, or contact breakage.

Monitoring and control of entire security systems at large offices are usually done 24/7 through control software. Where the highest level of security is required, security companies provide human monitoring services round the clock. The most advanced systems will also likely have provisions for remote access and control through computers and smart phones linked to the internet.

Data access in big offices is usually controlled using a combination of passwords, biometric sensors, and access control badges. The office network will likely be protected by firewalls and regular data back-up to an offsite location.

Whatever size office you have, you can find an appropriate mix of access control and security systems; you may have to spend a bit of time searching, but it is there.

Medical Grade Monitors Compared With Commercial Grade Monitors

medical grade monitors

We are familiar with computer monitors – we see them almost everywhere we turn. There are LCD monitors at home at offices where we work. However, not many of us know that there are medical grade monitors designed specifically for use by physicians and other health professionals. These monitors are often used to view images taken through mammograms, ultrasound, magnetic resonance imaging (MRI), computer axial tomography (CAT) scans, chest and bone imaging, etc. Because they are used in medical diagnosis, medical grade monitors are of higher quality than commercial off-the-shelf LCD monitors. This article discusses the latest in medical displays.

The Main Differences

Medical grade monitors have much higher resolutions than their commercial counterparts. This is because professionals who rely on medical monitors, such as radiologists for example, need to view the clearest and sharpest image possible in order to come up with correct interpretations. The subtle changes in color which indicate lesions and other anomalies are not as easily seen through commercial LCD screens.

To make the images sharper, medical grade monitors are capable of displaying more colors. Commercial LCD screens often have the ability to display as much as 16.7 million colors. Medical grade monitors can display much more than that; up to 1.074 billion colors in total. The additional colors displayed allow greater image accuracy. Doctors, surgeons, and radiologists are therefore confident the image they are basing diagnosis and medical procedure guidance from is the sharpest possible.

What enables the display of such a large number of colors is a system that supports 10-bit per color. Bit output is a measure of the number of RBG signals the monitor and the computer it is connected to can process. It is also important to note that to be able to display such clear images through monitors, the digital file, the video card, the operating system, the software, and the monitor itself must support the high resolution required.

One other feature that is unique to medical grade monitors is automated backlighting. In commercial LCD monitors you have to tweak the ‘brightness’ control periodically to get the optimum image clarity. Medical monitor displays have control circuits built in to maintain stable peak brightness from initial start up to the time when the monitor is fully warmed up. Thus the images displayed on medical grade monitors are consistently at the optimum level of luminance.

Monitors approved for medical service have to comply with government requirements such as on the maximum current leakage. As they will be normally used in a hospital setting, the chassis of medical grade monitors are often coated with chemical agents that prevent the growth of microorganisms.

Recent Developments

Technology has advanced sufficiently that the difference is image clarity between commercial and medical grade monitors have significantly narrowed. Some medical professionals now consider using commercial grade monitors to view less complex images such as those from magnetic resonance imaging (MRI), ultrasound (US), and computed tomography (CT).

With the rapid pace of technological advances, the image quality on commercial monitors may soon equal those used for medical purposes.

Inbound Call Center Software Have Great Features

inbound call center software


Inbound calls are very important. These calls provide companies with the chance to interact with their target market; the bonus is that it is the client who initiates the contact. That makes inbound calls golden opportunities to project a positive image of the company as well as to gather information about the client. Thus, members of organizations like the Contact Center Association make sure no effort is spared to make sure that each inbound call is perfectly handled by the most appropriate contact center agent.

In this age where almost everything benefits from automation, companies should really consider using inbound call center software to improve their efficiency at fielding these important calls. Some of the most beneficial features of inbound call center software have to do with how incoming calls are distributed, and call handling data are analyzed. While there is a long list of benefits from such software, a few are more important than the rest. Here are some of them:

  1. The ability for contact center supervisors to set parameters which control incoming call queue groupings. Significant attributes to be considered may include average time to answer, length of the queue, the availability of agents, and the training and skills of each individual agent.

  2. The best software for inbound call handling allows managers or supervisors real-time views of all queues. This is important because then supervisors can intervene whenever required. They can re-assign agents when certain queues get too long. They can immediately see when calls agents are ready to take calls.

  3. Some inbound contact center software are configured to provide smart alerts. The software is thus able to immediately issue warnings when certain thresholds are breached. Some of the thresholds may have to do with waiting times, number of people in the queue, or when there are too few available agents to field calls.

  4. Many call center software have the ability to use distribute incoming calls based on the geographical origin of the call, available information about the client, the type of product, service or information required, available call center agents, etc. The end goal of all these is to see to it that the incoming call is fielded by the most appropriate agent; that means taking into considerations training, skills, and other aspects which would make it easy for the client to relate.

  5. Really good inbound contact center software will always have great reporting features. These features should enable supervisors and managers to analyze many types of data about incoming calls. Average queue size, peak hours, individual agent time averages, and the average number of calls fielded by each agent and on a daily basis, are but some of the things which may be reported.

  6. A feature of inbound call center software which many people take for granted involves the automatic generation of emails or calls asking clients to rate the service they have received. This provides a boost to the company’s credibility in the eyes of the client as well as an effective tool for measuring performance.

Take the time to compare the features of inbound call center software with your company’s requirements; after all, whenever you handle incoming calls your company’s image is always at stake.